Sales Policy
- All sales are conducted in accordance with Shady Grove Rabbitry's Sales Policy, regardless of whether a buyer has read through the policies or not. By completing a reservation or purchase you are agreeing to the sales policies in their entirety. These terms are subject to change without notice.
- We invest a lot and care deeply about our animals. Our goal is for them to be happy in their new homes and we want you to be happy with your new pet. Please spend the time to educate yourself and understand the needs of the animal before purchasing them. We offer a lot of information here on our website in order to begin the process. There are dozens of reputable rabbit websites online as well.
- We cannot guarantee the adult weight of any junior rabbits. Standard Holland Lop adult weights range from 2-4lbs, however, brood does, can weigh around 5lbs resulting in babies that could weigh more than the standard Holland Lop. Mini Plush lops typically weigh 3.5-4lbs. Lionheads tend to weigh right around 3 lbs as adults, does typically smaller. Their fluffy wool often make them look larger. Please refer to our Breeding Does & Bucks page to check sizes of a rabbit's parents.
- To reserve a bunny, full payment including shipping (must be approved prior to reservation), if you are having your bunny shipped, is due at the time of reservation, for alternative payment options it is due within 1 hour of the initial reservation payment. All reservations and sales are final. No refunds will be given for any reason. If an ailment, injury or death occurs while under our care we will allow you to select a replacement bunny at that time or if no bunny is available up to 6 months thereafter. The replacement bunny must be equal to or less than the same adoption price as the original. If you select a replacement bunny that is more than your original adoption price, you are responsible to pay the difference upon reservation of your replacement bunny. We will assist you with the reservation process. Reservation is through the website on the respective program pages. Please note: If you have any issues with check out or reservation, please contact us through email, here on the website via the contact page, or use the Message Us Button at the bottom right of the screen for live chat. We will manually assist you with the reservation or sales payment. The first person who contacts us for a specific rabbit will have one hour to make the reservation payment, including shipping in full once approved. Alternative payment options are: Venmo or Cash. Any monetary transaction for goods or animals is an acknowledgement of our Sales Policies in their entirety. We reserve the right to cancel any sale at our discretion. If you fail to follow these steps or to make a full payment, make a partial reservation payment and do not correct the payment within 1 hr of the initial reservation or do not pay the appropriate fees for transport within 1 hr of the initial reservation you forfeit your reservation and the bunny will be placed back up for adoption. Prices are subject to change without notice. The sale price is the price indicated on the item. Reservation of a rabbit is how a person holds a rabbit. Until a rabbit is reserved and paid for in full (including all transportation costs) it is available for adoption and considered owned by Shady Grove Rabbitry. Until a rabbit is shipped or picked up by the customer it is considered owned by Shady Grove Rabbitry. Until merchandise is paid for it is available for purchase subject to available inventory.
- Be sure you are ready and committed to welcome your bunny into your family! Reservations cannot be switched to a different bunny once you reserve. Please be committed and firm on your decision.
- Due to biosecurity, we do not transport rabbits from other rabbitries with our rabbits and currently our rabbitry is closed to the public due to Covid and RHD Outbreak in the Pacific Northwest.
- For Juniors (Under 9 weeks of age) - If you need to pick up your bunny on a date after the initial pick up date (as indicated on the litter information), you will be charged a nightly boarding fee of $5 per night for the first 5 nights. After the 5th night, you will be charged our regular boarding fee of $15 per night and $10 extra per night per bun if you adopted more than one rabbit. Payment will be due for the boarding fee before the scheduled pickup date stated next to the litter/kit. If you fail to pick up your bunny on the pickup date or agreed on the pickup date and do not notify us within 24 hours of a new pickup date, the animal will be placed back up for adoption and you will not be refunded.
- For Juniors (Over 9 weeks of age) and Seniors (6+ Months of age). - We will arrange pick up with you to be within 5 days of your payment. If you need to pick up at a later date (more than 5 day from purchase) you will be charged our regular boarding fee of $15 per night and $10 extra per night per bun if you adopted more than one rabbit. Payment will be due for the boarding fee before the scheduled pickup date. If you fail to pick up your bunny on the pickup date or agreed on the pickup date, do not arrange pick up, and do not notify us within 24 hours of a new pickup date, the animal will be placed back up for adoption and you will not be refunded.
- To the best of our knowledge, our animals are healthy at the time of sale. We make no health guarantees. After your rabbit/rabbits leave our care we are not held liable for any physical harm, illness, accidents, or genetic issues of any kind. Please understand that these are live animals and there is always a risk when adopting live animals even when both parents are healthy with no known genetic issues to date. You are welcome to purchase a health certificate for $60 each which will cover a basic external exam. There will still be no health guarantee with the purchase of a health certificate but it gives some families peace of mind. You can purchase a Health Certificate at the time of reservation. Health Certificates are also available to purchase through the Rabbit Shop. We are very experienced in identifying genders but we will not guarantee gender.
- We truly value our animals and if for any reason you can no longer care for your bunny, we will gladly take them back without a refund at our discretion. Due to space limitations, the ongoing worldwide Covid crisis and the newly emerging rabbit Virus we may not always be able to take in a return rabbit. We will direct you to other methods of adoption in these cases to the best of our ability. If you are out of state and would like to return your bunny, you will be responsible for all transport costs to get them back here to Beaverton with the nearest airport being Portland International Airport (PDX).