Animal Adoption Sales Policy

  • All sales are conducted in accordance with Shady Grove Rabbitry's Sales Policy, regardless of whether a buyer has read through the policies or not. By completing a reservation or purchase you are agreeing to the sales policies in their entirety. These terms are subject to change without notice. 
  • All reservations and sales are first come first serve basis. All sales are final. No refunds will be given for any reason.​
  • It is the customer's responsibility to read our sales policy and the information provided on our website. If you ask for any kind of refund after a reservation or sale of goods or services is made, you will not be refunded. All 3rd Party Payment Processors, including Square and your Bank, will agree that our Sales Policies are clear and established. Please do your research and read our policies in depth before reserving to avoid any issues. Mutual respect with our families is a key component in our services and this includes customers respecting our policies.
  • ​Be sure you are ready and committed to welcome your bunny into your family. Reservations cannot be switched to a different bunny once you reserve. Please be committed and firm on your decision.
  • ​We invest a lot and care deeply about our animals. Our goal is for them to be happy in their new homes and we want you to be happy with your new pet. Please spend the time to educate yourself and understand the needs of the animal before purchasing them. It also important to research how to hold, pick up and socialize your bunny once they are with you. We offer a lot of information here on our website in order to begin the process. There are dozens of reputable rabbit websites online as well. ​
  • We offer lifetime Pet Rabbit Care advice for all our adoptive families. We do not offer any type of mentorship program on breeding. If you are new to breeding you must be very educated prior to reserving a bunny from us that you intent to use in your program. There are many groups and social platforms now with great advice and resources. 
  • Renters: Ensure you have acquired any necessary approval to have a bunny (pets/animals) in your home from your landlord or homeowners prior to making a reservation. If you reserve a bunny and didn't get approved to have an animal and then have to forfeit your adoption, you will not be refunded and your bunny will be placed back up for adoption.
  • Allergies: It is crucial to consider any potential allergies for all household members prior to reserving or adopting a bunny. This includes allergies to animals, their fur and their food sources, like hay. If you reserve a bunny or have to return a bunny due to allergies you will not be refunded and your bunny will be placed back up for adoption. 
  • To reserve or adopt a bunny from our nursery program you must pay their full adoption fee as listed on their adoption profile and any associated transport costs with preapproval. All alternative shipping fees are due at the time of reservation. 
  • If you have any technical issues with check out or reservation on the website, please contact us through email at [email protected] and we will manually assist you with the reservation or sales payment. The first person who contacts us for a specific rabbit will have one hour to make the reservation payment, including shipping in full once approved.
  • Payment Options: Most of our transactions are made through our online store but we have alternative options available in order to accommodate various needs. We do accept payments via Venmo and cash with approval. We also accept in person payments via our Secure Payment Processor Square with tap to pay or manual entry. This includes all forms of payment they accept: all major credit and debit cards (Visa, Mastercard, American Express, Discover, JCB, and UnionPay). We can also send you Square payment Links and Invoices to accommodate payment options and flexibility for a seamless online sales experience.
  • Any monetary transaction for goods or animals is an acknowledgement of our Sales Policies in their entirety. We reserve the right to cancel any sale at our discretion. Posted and sales prices are subject to change without notice. The sale price is the price indicated on the bunny. Reservation of a rabbit is how a person claims a rabbit. Until a rabbit is reserved and paid for in full (including all transportation costs) it is available for adoption and considered owned by Shady Grove Rabbitry. Until a rabbit is shipped or picked up by the customer it is considered owned by Shady Grove Rabbitry. Until a bunny or merchandise is paid for it is available for purchase subject to available inventory.
  • You must pickup your rabbit within 7 days of their take home date or your reservation as indicated in your Personalized Adoption Email. There are no exceptions to this unless you are pre-approved for personal delivery, cargo shipping or ground transport. Alternative transport must be pre-approved prior to reserving. This is so that we can ensure those options are available. If you reserve a bunny without pre-approved alternative transport and then ask for accommodations after the fact, and we're not able to accommodate your transport request, then you must find a way to pick up your bunny here within the 7 day pickup timeline above. If you do not show up to pick up your bunny then you will not be refunded and the rabbit will be placed back for adoption. If you do not schedule a pick up date, arrange for boarding after adoption or pick up within the 7 day timeframe, your bunny will be placed back up for adoption and no refund will be given. Please be prepared and ready for your pickup day.
  • Alaska Airlines Cargo Shipping: Bunnies will be shipped in accordance to their adoption plan. Due to the various weather, location and Airline accommodations we cannot guarantee a specific date of shipment. Pregnant or Nursing Does will not be approved for Cargo Shipping Transport.
  • Ground Transport: Bunnies under 6 months of age will not be approved for ground transport. Pregnant or Nursing Does will not be approved for ground transport. 
  • Personal Delivery: Bunnies will be personally delivered by vehicle or flights with us in accordance to their adoption plan. 
  • We cannot guarantee the adult weight of any junior rabbits. Standard Holland Lop adult weights range from 2-4lbs, however, brood does can weigh around 5lbs resulting in babies that could weigh more than the standard Holland Lop. Mini Plush lops typically weigh 3.5-4lbs. Lionheads tend to weigh right around 3lbs as adults, does typically smaller. Their fluffy wool often make them look larger. Please refer to our Breeding Does & Bucks page to check sizes of a rabbit's parents.
  • Meet & Greets: Bunnies must be over 8 weeks of to meet them in person. 
  • Biosecurity: We have strict biosecurity measures in place. This is to protect all aspects of our programs and animals. We do have a seating area on our front deck for in person Meet & Greets as a curtesy to adoptive families. We do not offer tours or access to our nursery bunny room or boarding room. The only bunnies available for Meet & Greets are the ones available for adoption on our website and you must be seriously interested in adopting them. 
  • We truly value our animals and if for any reason you can no longer care for your bunny, we will gladly take them back without a refund at our discretion. Due to space limitations, the ongoing worldwide Covid crisis and the newly emerging rabbit Virus we may not always be able to take in a return rabbit. We will direct you to other methods of adoption in these cases to the best of our ability. If you are out of state and would like to return your bunny, you will be responsible for all transport costs to get them back here to Beaverton with the nearest airport being Portland International Airport (PDX).
  • ​Foster Animals: Due to the nature of fostering and animals surrendered to us from various places, sources and living situations, we cannot guarantee anything about those animals. We do provide a Health Certificates with all our foster adoptions, it is not a guarantee of any kind but it does provide for you that at the time of adoption all their known medical information is documented and they appear to be healthy for traveling. ​

Health Sales Policy

  • To the best of our knowledge, our animals are healthy at the time of sale with no known genetic issues. Once animals leave our facility, we are not held liable for any physical harm, illness, accidents, or genetic issues of any kind, this includes any liability from 3rd party transportation. If you are using 3rd party transport, even if we've never had issues using them to transport our animals across the country, it is important that you review their policies regarding animal welfare, refunds or how they handle accidents, injuries and death of animals in their care. Please understand that you are purchasing a live animal. There is always a risk when adopting live animals even when their parents are healthy with no known genetic issues. Although we are very experienced in determining gender, we do not guarantee genders regardless of their age.
  • Nursery Bunny Ready to Go Home Health Guarantee: Between the time of reservation and the time a nursery bunny goes home. If an ailment, injury or death occurs in our care for any reason and we've determined they are no longer fit for adoption we will offer a replacement bunny at that time from our available bunnies, or if no bunny is available, up to 180 days from your original reservation date. We will work with you on selecting a new bunny. The replacement bunny adoption price must be equal to or less than the same adoption price as the original. If you select a replacement bunny that is more than your original adoption price, you are responsible to pay the difference upon reservation of your replacement bunny. We will assist you and provide payment options with the reservation process of the replacement bunny if necessary. Replacement bunnies must be paid in full to be considered reserved, as they follow the same standard guidelines of our sales policy. If you reject any available bunny replacement options given to you, or fail to make a selection for replacement, or fail to pay adoption fee differences, or fail to pick up a replacement bunny, or if the 180 days pass and no bunny is determined for replacement for any reason, your original adoption fee, transport costs and any other account payments or fees will be forfeited by you and there will be no replacement made beyond the 180 days. It is very rare to have issues suddenly pop up but we want our adoptive families to understand we are committed to providing healthy bunnies. There is no additional cost for this. For example: You reserve a bunny at 6 weeks of age when reservations open. You schedule their pick up date which is two weeks later. If something happens during that time, this policy covers your replacement at no cost to you.
  • Nursery Bunny Adoption Health Guarantee Insurance Policy:  We offer a limited 180 day Genetic Health Guarantee Insurance Policy for $75. This private insurance can only be purchased at the time of reservation for our Nursery Bunnies. Your policy is active starting on the birth date of the animal. If a death occurs due to a genetic issue during your policy period then your policy covers a refund of the purchase price of the rabbit to the original payment method used. This death must be proven and verified by a licensed exotic vet. The exotic vet will need to provide a letter on their office header via email to [email protected]. The letter must include the name of the clinic, the clinic physical address, the clinic phone number, the clinic email address, the clinic website, the diagnosing Exotic Veterinarian's full name and their state licensing number, the letter must state the death of the rabbit was a direct result of a proven and determined diagnosed genetic issue and how they determined the cause, including any testing done. Once we receive the letter we will call their office to verify and confirm directly with the diagnosing vet prior to any refund being issued. Any transport fees or fees paid beyond the purchase price of the rabbit will not be refunded, only the purchase price of the rabbit. The diagnosing veterinarian must be an exotic vet who is licensed as such. They must have a current and active vet license in their state. This policy does not cover GI stasis and Liver Torsion. This policy is not available to purchase after you've made a reservation. This policy is not available for any foster animals, Nursery Hamsters, Adult or Retiring Rabbits.
  • Foster Animals: Due to the nature of fostering and animals surrendered to us from various places, sources and living situations. Most often with unknown genetic, health and behavioral history, we cannot guarantee anything about those animals.
  • We do provide a Health Certificate with all animals purchased from us, it is not a guarantee of any kind but it does provide for you that at the time of adoption, all their known medical information is documented and they appear to be healthy for traveling.

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